XEM6310 does not seem to work on my Windows 7 desktop which only has USB 2.0 ports

Folks,

The XEM6310 communicates with FP (Front Panel) on my Windows 7 laptop using either the USB3.0 or USB2.0 ports.

The XEM6310 does not communicate with FP on my Windows 7 desktop. The Windows 7 desktop only has USB2.0 ports.

Any ideas on what’s going on?

Thanks,

Please submit the details of your setup to support@opalkelly.com

The USB works fine now that I have a new cable.