Recover from corrupted Cypress micro controller firmware?

It looks like Cypress firmware of my XEM3005 got corrupted. Regardless of the USB configPROM config switch the board reports VID_04B4 and PID_8613 (unconfigured Cypress micro controller). Is there a way to recover from that?
Best regards,
Sergey Korepanov

Sergey-- Please send your request to You’ll need to send the board back to us to have it reprogrammed.

Thank you for a quick reply. Will do.