Hi,
Thanks for the response - I appreciate your tracking/insurance issue. I still think it would be better to give the customer the option, though. In the meantime I ordered my package to a US address, and it will be forwarded to me from there.
On the subject of a distributor I happen to know that the Australian distributor for Xilinx is Memec/Insight. On the other hand, they sell the Xilinx evaluation kits and you’d be undercutting them, so they might not like that 
If you wish, I can find out from our purchasing people if they have any other suggestions.
cheers,
Nick